Tips
Straightforward tech guides for the over-50s — from setting up WhatsApp to staying safe online, one clear step at a time.
How to Make a Video Call on Facebook Messenger
A simple step-by-step guide to making free video calls on Facebook Messenger from your phone or tablet, including the in-call buttons and group calls.
How to Video Call Your Grandchildren: A Simple Guide
A warm, step-by-step guide to video calling your grandchildren using FaceTime, WhatsApp or Google Meet, with simple tips for clear sound, good lighting and steady picture.
Video Call Background Tips: Look Tidy and Bright Every Time
Free tips to look tidy and bright on video calls: choosing a background, getting the light right, camera height, and when a virtual background helps.
How to Mute and Unmute Yourself on Zoom
Find the mute button on Zoom on any device, learn the space-bar push-to-talk trick, and fix it when people cannot hear you.
How to Start a Group Video Call on WhatsApp
WhatsApp lets up to 32 people join one free video call. This step-by-step guide shows exactly where to tap to gather the whole family.
WhatsApp Privacy Settings: A Simple Guide to Staying Safe
A clear walkthrough of the WhatsApp privacy settings that matter: profile photo, last seen, read receipts, group controls, two-step verification, and blocking.
How to Join a Zoom Meeting on Your iPhone (Step by Step)
A patient, step-by-step guide to joining a Zoom meeting on an iPhone, from installing the free app to turning your camera and microphone on.
How to Use FaceTime on iPhone: Calling Family Made Easy
FaceTime is free and already on your iPhone. A patient guide to starting and answering video calls, using the buttons, and even calling family who use Android.
How to Use Zoom: A Calm, Step-by-Step Guide for Beginners
A calm, beginner-friendly walkthrough of Zoom: installing the app, joining a call from a link, using the on-screen controls, and hosting your own meeting.
Why Your Video Call Keeps Freezing (And How to Fix It)
A frozen video call is almost always a Wi-Fi problem, not your phone. Here are the five most common causes and how to fix each one in under two minutes.